Terms and conditions

Please see below our T&Cs for both group class subscriptions and working privately with Emily.

 

Group Sessions

Subscription

Monthly subscription payments are automated via the Build & Breathe website and can be set up by adding your payment details within the members area. This can be amended here.

Your first payment will be taken the day after your first session, and payments thereafter will be taken on the same date each month.

If there are any amendments to subscription fees, you will be notified of these one month before they are applied.

Your subscription grants you access to x1 weekly group class. If for any reason you are unable to attend this session, you are entitled to attend an alternate class to catch-up. Catch up sessions can be taken up to x6 weeks after the missed session. After this, you will not be able to claim the session. Catch-up sessions do not hold any monetary value and are to be taken in addition to your weekly class. You will not be able to claim a catch up session in place of your weekly spot.

Cancellation

If you wish to cancel your subscription, please email info@buildbreathe.co.uk to let us know.

We ask that you grant us one months’ notice for any cancellations. Therefore, payment will be taken for the month following you notifying us of your cancellation, and you will have access to classes during this time. Any outstanding catchups may be taken over the following 6 weeks as above.

Safety

Before your first session, it is crucial that you have completed our PAR-Q Health form. To ensure we are providing a session that is safe and correctly adapted for you, it is important that you notify us with any changes to your health information at any time during your subscription.

If it is indicated on the form that you should gain GP sign off on attending Pilates sessions, please ensure you gain this before participating.

To keep yourself safe when practising at home, please ensure you are on a sturdy, non-slip mat, with plenty of space around you, and that you are in suitable clothing such as a t-shirt and leggings.

 

Private Sessions

Payments

Private sessions should be booked in blocks of 4. An invoice for these will be sent to you after our first session and this will have a 14-day payment term. Payment details will be featured on this invoice and should be paid online via Stripe.

Cancellations

In the event you need to cancel a session, please confirm this with Emily to organise a rearranged session. Cancellations within 24hrs of the organised session will be charged in full. 

If you are delayed in attending the session, we will wait for a short time period for you to arrive before assuming this is a cancelled session.

For an hours’ session, we can wait up to 15 minutes for you to arrive, at which point we can run a 45-minute session. After 15 minutes, we will assume the class is cancelled, with a full charge as above. For a half hour-long session, this wait time is reduced to 10 minutes.

Safety

Before your first session, it is crucial that you have completed our PAR-Q Health form. To ensure we are providing a session that is safe and correctly adapted for you, it is important that you notify us with any changes to your health information at any time during your subscription.

If it is indicated on the form that you should gain GP sign off on attending Pilates sessions, please ensure you gain this before participating.

To keep yourself safe when practising at home, please ensure you are on a sturdy, non-slip mat, with plenty of space around you, and that you are in suitable clothing such as a t-shirt and leggings.